We want you to buy with confidence anytime you purchase products on the LaTierraSanat.com website. That is why we guarantee the condition of the item you buy and its delivery times under the LaTierraSanta.com Guarantee.
You can file a guarantee claim if one of the two conditions below must apply to you:
You made payment, but you did not receive the item by 30 days from the order date.
You received the item, but the item was defective, damaged, or not the item depicted in the LaTierraSanta.com website.
Notice: If you paid by credit card, and the issuing bank has initiated a chargeback, you are not eligible for coverage.
How much coverage will I receive?
Buyers on our website are eligible to receive up to 100% of the purchase price, including shipping charges.
What does it cost?
Buyers are covered at no cost. We’re committed to creating a safe buying experience on the LaTierraSanta.com website.
If you have additional questions about the LaTierraSanta.com Guarantee, please contact us.
After you have read carefully through the following important guidelines, click here to submit your claim